01
Free
Consultation.
Consultation.
- Scheduled online or by phone.
- Virtual or In-Home.
- Identify client’s needs, challenges, priorities, decision making process and timeline before designing.
- For Virtual consultations client provides photos and initial measurements.
- Duration is about 1-2 hours. Can be longer based on size of project.
02
Budgeting
- Initial budget parameters are established before design.
- Design and products adjustments made during process to meet client budget parameters.
03
Design & Presentation
- Begins at the consultation.
- Virtual or In-Home.
- For most projects the initial consultation is enough for design, quotation and order placement.
- We provide free samples and catalogs and walk through many customizable options with materials,finishes and accessories.
- Measurements taken.
- Inventory assessment for custom closet/storage design
- Collaborative process between client and designer to create a design that truly reflects clients style and budget.
- Adjustments made as needed to suit client preferences.
- 3D DESIGN available at no charge for simple custom window treatments and closets
- We will charge a nominal design fee for elaborate or multiple custom window treatments and custom closets designs.
04
Fabrication and Installation
- Design fabricated with the highest craftmanship and quality
- Lead times vary, but most between 7-30 days for custom window coverings and between 4-8 weeks for custom closets.
- Friendly and experienced installers insured and bonded.
- Free takedown of existing window treatments.
- For custom closets or storage system installation, site preparation services are available for a fee to get space ready for installation. This includes taking down existing closet systems, patching, repairing and/or painting drywall. Organizing and styling services after installation are also available.
05
Guarentee
- Our job is not done until client is happy with design and installation.
- 90 day no questions asked satisfaction guarantee.
- Limited lifetime warranty with professional installation.